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.ant-modal-wrap{position:fixed!important;inset:0!important;z-index:3001!important}.ant-select-dropdown,.ant-picker-dropdown,.ant-cascader-dropdown{z-index:3100!important}.ant-message{z-index:4000!important}.hamburger-btn{display:none}.mobile-nav-overlay{position:fixed;inset:0;z-index:2000;background:#ffffff80;backdrop-filter:blur(18px);-webkit-backdrop-filter:blur(18px)}.mobile-nav-container{position:absolute;inset:0;display:flex;flex-direction:column;overflow:hidden}.mobile-nav-header{height:64px;display:flex;align-items:center;justify-content:space-between;padding:0 16px;background:#fff9;border-bottom:1px solid rgba(0,0,0,.06)}.mobile-nav-close{appearance:none;border:none;background:transparent;padding:8px;cursor:pointer;font-size:18px;color:#000}.mobile-nav-close .anticon{color:#000}.mobile-nav-tree{overflow:auto;padding:12px 8px 24px}.mobile-nav-row{width:100%;display:flex;align-items:center;gap:12px;padding:16px;margin:0;background:transparent;border:none;border-radius:0;color:#030213;font-size:18px;font-weight:600;text-align:left;cursor:pointer;border-bottom:1px solid rgba(0,0,0,.06)}.mobile-nav-row:hover{background:transparent}.mobile-nav-group>.mobile-nav-row{font-weight:700}.mobile-nav-children{margin-left:18px;padding-left:8px}.mobile-nav-icon{display:inline-flex;align-items:center;justify-content:center}.mobile-nav-chevron{width:16px;display:inline-flex;align-items:center;justify-content:center;color:#666}.mobile-nav-title{flex:1}@media (max-width: 768px){body .dashboard-header .header-center,body .dashboard-header .dashboard-menu{display:none!important}body .dashboard-header .hamburger-btn{display:inline-flex!important;align-items:center}}
